KS Downloader may use limited information to keep downloads working, troubleshoot errors, improve stability, show relevant app messages or ads where allowed, and respond to support requests. The sections below explain what information may be used, which permissions may be requested, and how you can contact us.

1. Information the app may use

KS Downloader may need basic technical information to run properly, fix issues, and improve the experience. This may include your device model, Android version, app version, crash details, performance data, and general app usage information.

When you contact us for help, we may also receive the details you choose to share, such as your email address, screenshots, issue description, or the steps that caused the problem.

2. Website, analytics and campaign information

When you visit our website, we may collect basic analytics information so we can understand how visitors find the page and which buttons or links are useful. This may include IP address, ISP, country, state, city, platform, device type, browser, operating system, page URL, referrer, session ID, visitor ID, date and time, and UTM parameters such as source, medium, campaign, term and content.

We may use an IP lookup service to estimate general location details such as country, state and city. This is based on your network/IP and is not the same as precise GPS location. We use this information for analytics, fraud prevention, troubleshooting, campaign measurement, and improving the website experience.

Tracking may also include click details for buttons, source categories, FAQ items, navigation links and download links, such as click text, click ID, click class, click URL and click section. These details help us understand how the website is used and improve the layout.

3. Download-related information

The app may process information needed to complete a download, such as the link you enter, file name, file size, download status, selected folder, and progress details. This is used to show the queue, resume downloads where supported, and help you find completed files.

You are responsible for the links and files you choose to download. Please use KS Downloader only for content you own, content you have permission to save, or downloads allowed by the source platform, copyright owner and applicable local law. Availability may also vary by IP/location, platform rules, technical compatibility and content permissions.

4. App permissions

Some permissions are needed for normal app features. Storage or media access may be used to save files on your device, notification permission may be used to show download progress, and network access is needed to fetch supported content. Location access is optional and is not required for the main download features. When you allow location access, it may be used to show ads or app messages that are more relevant to your region, subject to applicable law and your device settings. You can deny it or turn it off later from Android settings.

You can control permissions from your Android device settings. Turning off a required permission may stop some features from working as expected.

5. How we use information

We use information only for practical app and support purposes, including:

• running download features and showing file progress clearly;
• improving app performance, stability, and compatibility;
• understanding crashes, errors, or failed download behavior;
• responding to support requests sent by users;
• protecting the app from misuse, abuse, or security problems.

6. Third-party services

The app or website may use trusted third-party services for hosting, analytics, tag management, IP/geolocation lookup, crash reporting, security, advertising measurement, or support. These services may receive limited technical information needed to provide their service. Examples may include Google Tag Manager and IP lookup providers used to estimate country, state, city, IP and ISP details.

7. Sharing of information

We do not sell personal information. We may share limited information only when it is needed to operate the app, provide support, investigate technical issues, follow legal requirements, or protect users and the service.

8. How long information is kept

We keep information only as long as it is reasonably needed for support, troubleshooting, security, legal, or product improvement purposes. Support emails may be kept for follow-up and record keeping unless deletion is requested and we are legally able to delete them.

9. Security

We take reasonable steps to protect information related to the app and website. Still, no app, website, or internet service can be guaranteed to be completely secure. You should download apps from trusted sources and keep your device protected.

10. Children’s privacy

KS Downloader is not made for children under the age required by applicable law. If you believe a child has shared personal information with us, please contact us so we can review and take appropriate action.

11. Your choices

You can stop using the app at any time, uninstall it from your device, clear app data from Android settings, or contact us with a privacy-related request. Depending on your location, you may have rights to access, correct, or delete certain information.

12. Changes to this policy

We may update this policy when the app changes or when legal or technical requirements change. When we update it, we will revise the “Last updated” date on this page.

13. Contact

For privacy questions, support, or data-related requests, contact us at kssupport@ksdownloader.com.